What should I do if I find a Gas leak?

  1. Turn off the gas supply immediately at the meter control valve or emergency control valve. Look near the meter or where the gas supply enters the building. For LPG turn off the bottles or for bulk tanks locate the valve on the outside of the building near where the pipe enters.
  2. Extinguish all sources of ignition
  3. Do not smoke
  4. Do not operate electric light or power switches (ON or OFF) as the small spark inside the switch may be enough to ignite the gas.
  5. Ventilate the building by opening doors and windows
  6. Ensure access to the premises can be made
  7. Call 0800 111 999 to report the escape to the National Gas Emergency Service
  8. Call us 01239 613423 – we will always respond as quickly as possible to gas emergencies, and you will need a Gas Safe engineer to fix the leak and reinstate your supply.

What should I do if I find an oil leak?

  1. Turn off the supply at the isolating valve on the oil tank.
  2. Mop up spills with sand, earth, cloths or any absorbent material.
  3. If the leak is in the oil tank – try to collect as much as possible into cans, buckets etc.
  4. If the leak is severe, try to form a dam with sand or earth until help arrives.
  5. Phone the Fire Brigade if you cannot cope and pollution of a watercourse is possible.
  6. Phone your installer or your oil supply company to get the tank pumped out.

Why Service a boiler?

An annual service to your boiler helps keep it running efficiently and smoothly.

As well as ensuring your it’s running safely, servicing your boiler also helps to make sure that your boiler is running as efficiently as possible – saving you money on your fuel bill.